INFORMATION AND COMMUNICATION TECHNOLOGIES (ICT)

Information and communication technologies have become an essential part of present-day society, while being used in all segments of human activity, whether in companies or state institutions. These technologies are the key to the successful implementation of projects with diverse focuses.

From first-hand experience, we are aware that well-established management of information and communication technologies is more relevant than ever. We offer clients the services of our professionally qualified and experienced team, including the implementation of audit of IT service management system (ITSM) and IT Governance according to ISO/IEC 20000, ITIL and CobiT.

At the same time, we perform technical and technological audit of ICT, set up IT service management systems (ITSM), along with defining a catalogue of services and preparing the client’s SLA, setting up key processes and economic indicators.

We also design procedures in the field of creation and maintenance of ICT strategy (including the analysis of the current state, defining business requirements and goals, setting SWOT, estimating costs, planning, etc.) and provide advisory on the creation and maintenance of ICT architecture and ICT engineering, solution design and implementation of ICT systems and/or parts thereof.